General FAQs

9 articles

Black, stickerless, and white plastic variants - Explained

One of the most common questions that we see from new speedcubers is "Does Stickerless mean that there are no stickers on the cube?". The short answer is -- no. Speedcubes are generally released in t…

Updated 2 weeks ago by Cameron Brown

Can I order replacement parts?

We make ordering replacement parts as easy as possible with our replacement parts form ! Filling out each section: Customer - Accurately fill out your customer information so that we can calculate th…

Updated 2 days ago by Cameron Brown

Combine gift cards or discount codes

Combining gift cards - Please contact us and list each gift card code that you would like combined. We will reply with a new gift card code and the new value of that code. Combining discounts - At th…

Updated 2 days ago by Cameron Brown

Cosmic cube warranty

Coverage. Cosmic cubes are hand crafted by Cosmic Experts, trained to produce the most perfected, longest lasting puzzles possible. In the unlikely event that there is a problem with your Cosmic cube…

Updated 2 weeks ago by Cameron Brown

Do you have a physical retail location?

Yes! If you want to come by and visit our retail location, you may do so during regular business hours! Please note that these hours may be affected by holidays. For other questions or to confirm hol…

Updated 2 days ago by Cameron Brown

PVC Coating FAQ

Can I send you my cube to be PVC coated?. Yes! The PVC coating service is $24.95 USD per cube and includes a free cleaning kit with each service ($5 value). If you would like to send your cube to us…

Updated 19 seconds ago by Cameron Brown

The item that I want is out of stock

Looking to get a product that is out of stock? Don't worry! We have you covered with two easy solutions: Pre-pay to get 10% off! - To pre-pay for an out of stock item, contact us with a list of all i…

Updated 2 days ago by Cameron Brown

What is the difference between a Supernova and Cosmic cube?

Supernova and Cosmic cubes are customization services completed by our team of Experts. If you are in the market for a custom cube, you might be trying to decide if you should get a Supernova cube or…

Updated 2 weeks ago by Cameron Brown

Wholesale orders

Getting set up for wholesale purchases. In order to get set up for wholesale, we first need to verify that you qualify for our wholesale program. We do have a minimum order quantity that may vary fro…

Updated 1 day ago by Cameron Brown

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