General FAQs

9 articles

Black, stickerless, and white plastic variants - Explained

What's the difference?. One of the most common questions that we see from new speedcubers is "Does Stickerless mean that there are no stickers on the cube?". The short answer is -- no. Speedcubes are…

Updated 1 month ago by Cameron Brown

Can I order replacement parts?

How it works We make ordering replacement parts as easy as possible with our replacement parts form ! Filling out each section: Customer - Accurately fill out your customer information so that we can…

Updated 1 month ago by Cameron Brown

Combine gift cards or discount codes

Combining gift cards - Please contact us and list each gift card code that you would like combined. We will reply with a new gift card code and the new value of that code. Combining discounts - At th…

Updated 1 month ago by Cameron Brown

Cosmic cube warranty

Coverage. Cosmic cubes are hand crafted by Cosmic Experts, trained to produce the most perfected, longest lasting puzzles possible. In the unlikely event that there is a problem with your Cosmic cube…

Updated 1 month ago by Cameron Brown

Do you have a physical retail location?

Come visit us!. Yes! If you want to come by and visit our retail location, you may do so during regular business hours! For other questions or to confirm holiday hours, call (844) 828-2464. Hours of…

Updated 1 month ago by Cameron Brown

Out of stock guarantee

We have you covered!. Looking to get a product that is out of stock? Pre-pay to save 10% - To pre-pay for an out of stock item, contact us with a list of all out of stock items you would like to orde…

Updated 3 days ago by Cameron Brown

PVC Coating FAQ

Can I send you my cube to be PVC coated?. Yes! The PVC coating service is $24.95 USD per cube and includes a free cleaning kit with each service ($5 value). If you would like to send your cube to us…

Updated 2 minutes ago by Cameron Brown

What is the difference between a Supernova and Cosmic cube?

Which is right for me?. The good news is that you cannot go wrong with either a Supernova or Cosmic cube! While both Supernova and Cosmic cubes are crafted by one of our experts, they do share some s…

Updated 1 month ago by Cameron Brown

Wholesale orders

Getting set up for wholesale purchases. In order to get set up for wholesale, we first need to verify that you qualify for our wholesale program. We do have a minimum order quantity that may vary fro…

Updated 1 month ago by Cameron Brown

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