General FAQs

9 articles

Black, stickerless, and white plastic variants - Explained

What's the difference?. One of the most common questions that we see from new speedcubers is "Does Stickerless mean that there are no stickers on the cube?". The short answer is -- no. Speedcubes are…

Updated 4 months ago by Cameron Brown

Can I order replacement parts?

How it works We make ordering replacement parts as easy as possible with our replacement parts form ! Filling out each section: Customer - Accurately fill out your customer information so that we can…

Updated 4 months ago by Cameron Brown

Combine gift cards or discount codes

Combining gift cards - If you are looking to use multiple gift cards when placing an order, you may apply them during checkout in the "Gift card or discount code" field. Still need to combine gift ca…

Updated 6 days ago by Cameron Brown

Cosmic cube warranty

Coverage. Cosmic cubes are hand crafted by Cosmic Experts, trained to produce the most perfected, longest lasting puzzles possible. In the unlikely event that there is a problem with your Cosmic cube…

Updated 4 months ago by Cameron Brown

Do you have a physical retail location?

Come visit us!. Yes! If you want to come by and visit our retail location, you may do so during regular business hours! For other questions or to confirm holiday hours, call (844) 828-2464. Hours of…

Updated 4 months ago by Cameron Brown

Out of stock guarantee

We have you covered!. Pre-pay to save 10% - If a product goes out of stock, you can prepay and get a 10% discount! How it works We will send you a custom invoice containing any items you want to orde…

Updated 2 days ago by Cameron Brown

PVC Coating FAQ

Can I send you my cube to be PVC coated?. Yes! The PVC coating service is $24.95 USD per cube and includes a free cleaning kit with each service ($5 value). If you would like to send your cube to us…

Updated 3 months ago by Cameron Brown

What is the difference between a Supernova and Cosmic cube?

Which is right for me?. The good news is that you cannot go wrong with either a Supernova or Cosmic cube! While both Supernova and Cosmic cubes are crafted by one of our experts, they do share some s…

Updated 4 months ago by Cameron Brown

Wholesale orders

Getting set up for wholesale purchases. In order to get set up for wholesale, we first need to verify that you qualify for our wholesale program. We do have a minimum order quantity that may vary fro…

Updated 4 months ago by Cameron Brown

Powered by HelpDocs

Powered by HelpDocs