FAQs

13 articles

Can I have my custom items or pre-order ship separately?

If you place an order containing a custom item or pre-order and would like us to ship out the in-stock items first, we would be more than happy to do so! If the cost of your custom item(s) or in-st...

Updated a month ago by Cameron Brown

Can I order replacement parts?

We try to make ordering replacement parts as easy as possible with our replacement parts form ! When filling out a form, please be sure to include all valid information and an accurate description ...

Updated a month ago by Cameron Brown

Do you have a physical retail location?

If you want to come by and visit our retail location, you can do so during regular business hours! These hours may be affected by holidays. 5640 District Blvd Suite 102 Bakersfield, CA 93313 ______...

Updated a month ago by Cameron Brown

Do you ship to my country?

We are happy to accept orders for anywhere in the world with a mailbox, PO box, or valid delivery address! If you would like to view our available shipping services, please click here .

Updated a month ago by Cameron Brown

How do Special Orders work?

If you see an item on our website that is listed as a "Special Order" this means that this is a speciality item that we do not keep on our shelves. To place a Special Order, navigate to the product...

Updated a month ago by Cameron Brown

My tracking # is not working

If the tracking # that you were provided is not showing updates, don't worry! Tracking numbers can take up to 24-48 hours to reflect updates in the postal service's system. If your tracking number ...

Updated a month ago by Cameron Brown

Sponsorships

Looking to get sponsored? We get hundreds of sponsorship applications a day, how can you make yourself stand out from the rest? We consider sponsorships to be a partnership between parties that wil...

Updated a month ago by Cameron Brown

The item that I want is out of stock

If the item that you want is out of stock, don't worry we have you covered! We receive new shipments of inventory every few days so be sure to sign up for a free back in stock notification to be ...

Updated 16 days ago by Cameron Brown

What is the difference between a Supernova and Cosmic cube?

Supernova and Cosmic cubes are considered to be a premier service offered by our team of trained experts. If you are in the market for a custom cube, you might be trying to decide if you should ...

Updated a month ago by Cameron Brown

What payment methods do you accept?

SpeedCubeShop is proud to offer our customers with a variety of payment solutions! We accept: Amazon Payments American Express Apple Pay Bitcoin Discover Gift Cards JCB Mastercard PayPal Pre-Paid C...

Updated 13 days ago by Cameron Brown

When will I receive my order?

The time that it will take for you to receive your order depends on your location and what shipping service you choose. For more information, find delivery estimates below: Shipping Services / De...

Updated a month ago by Cameron Brown

When will my order ship?

24-Hour Shipping We process and ship all orders within 24 hours after the order is placed. After we process your order, you will be sent an email with your tracking # that will update in 24-48 hour...

Updated a month ago by Cameron Brown

Why is my credit card getting declined?

If your credit or debit card payment is getting declined, there could be a few reasons why: - Insufficient funds - Incorrect billing address - Incorrect card information - Several payment a...

Updated a month ago by Cameron Brown